Why Shop With Us?
We encourage you to ask this question when considering who to purchase from.
Here are just some of the answers as to why you should shop with us:
- Quality - we are committed to featuring
top quality selections for all of our clubs. Our buyers attend Specialty
Food shows to meet our vendors and hear their stories. Over the years,
we have literally sampled tens of thousands of items to find selections
that are unique and appealing. While most of our competitors are drop
shippers, we actually handle the products we ship to you.
- Experience - our company has been involved in the specialty food business for more than 20 years.
- Service -
your satisfaction is our top priority. While we do everything we can to
ensure a problem free experience, should a problem occur, we will work
quickly to correct it. Your satisfaction is 100% guaranteed.
- Selection - we offer the largest variety of month club options in one place.
- Value - we will not be undersold! We are
always monitoring our competitors in order to offer the best value
available. If you find a club of comparable quality elsewhere, we will
meet or beat their price.
- Security and Privacy - our ecommerce and
hosting systems feature the highest levels of security. We are CISP/PCI
PABP Certified. We do not store credit card information - in fact, we don't even have the ability to see it. We never use your personal
information inappropriately or share it with third parties.
- Ethics - we pride ourselves in our business ethics and we are a Better Business Bureau Accredited Business with an A+ rating.
Need more convincing? Take a look at what some of our customers have had to say:
"Thank
you so much for such a prompt and thorough reply. My husband and I both
work in the customer service industry, and know the importance of
excellent customer service. You have exceeded even our tough
expectations with your immediate and well written response, detailed
explanation and decisive action. It's so wonderful to see that customer
service is alive and well! The Month Club Store is lucky to have you on
their staff. Thanks again for all you've done." - Barbey G - Windsor, CA
"This
was my first month in the Olive of the Month Club. (My son gave me 3
months for Mother’s Day.) Love the garlic stuffed olives. They’re a
tasty treat. We’re going to use them in martinis this weekend. Looking
forward to it." - Julie V - Gaithersburg, MD
"Thanks so much for the great service!" - Maggie O - Long Beach, CA
"Thanks
for your swift reply.... I've not as yet received the replacement
chips...and I'm in salt withdrawal!!...just kidding...the chips that
have arrived during the last 10 months have been great...good companies
and yummy products!...I'll be sad when my "year of chips" ends!!" - Sandy B - San Diego, CA
"Thank
you so much for your quick reply and (address) change... Thank you
again - This is fabulous customer service - a bit of a rarity today!" - Cindy P - Troy, ID
"I appreciate your attention to the matter and that shows great customer service." - Bill C - Plymouth, MA
"Received
the balls you sent for June. I want you to know that the Bridgestone
Tour B330-S is one of the best I have used. I am hitting this ball
straighter and with a 10 to 15 yard gain in distance, and for a 70yr old
man I need all the distance I can get. The next time I buy balls I will
be looking for the Bridgestone Tour B330-S." - Larry C - Southport, NC
"Thanks so very much for your swift and clear communication." - Mary G - Austin, TX
"I
belong to the olive oil club and several months ago you had an
incredible selection from Vincotto... I really appreciate your reply and
will be back in touch. You are on my recommendation list for
Christmas. Thanks for your time." - Kathy M - Wellsville, PA
"Just
a note to let you know how pleased we are with the way your April and
May Chips & Salsa of the Month Club items were shipped. The
partitioned boxes allowed the chips to arrive intact, not crushed.
Thanks for taking the time to make sure that your product arrived
intact! We really appreciate your good service." - Emily G - Brookings, OR
"All
of the sauces were good, of course, some were better than others but I
really can't remember the ones we liked the best or least. My husband
wasn't as fond of some of the thicker, tubular pastas, but I thought
they were all good. Thanks so much for making the address change, I'm
looking forward to the next selection." - Donna W - Clermont, FL
"Thank you so much. You guys are very prompt! Merry Christmas." - Peter E - Lowell, AR
"I
am happy to report, (the) Charith Valley Red Raspberry –Wasabi Mustard
is delicious!!! My question and comment is, how can I get some more?
Like a pint in any kind of pack. Or 2 pints! I looked on their web site,
and nothing like that shows up, so I wondered if this was something
they formulated just for you? At any rate, I would appreciate it if you
would head me in the right direction where I could get some more of the
wonderful stuff. My wife and I both think it is one of the best mustards
we have tasted. We feel it is definitely the best we have received from
your monthly mailings. And I mentioned you several times!" - Charles W - Lakewood, WA
"Thank
you for such a fast response... I truly appreciate your commitment to
service... He enjoys trying new balls and has discovered some new
favorites that he otherwise might not have tried." - Arie R - Plymouth, MA
"Thanks
so much for continuing to follow up with this. The package with the
extra sauce made it here safely last week as promised." - Andrea L - Oak Park, IL
"Your customer service is impressive, thank you!" - Symantha O - Roswell, GA
"Thanks
for the quick response! That's the quickest response I've ever
received from a general email customer inquiry. I really appreciate it!
Keep up the good work." - Francine H - Brooklyn, NY
"I
recently received my December candle of the month, Caramel Pear and
have to say this is the very best I have received since the beginning...
This one is WONDERFUL." - Sharon D - Conroe, TX
"Excellent! Thanks so much for making this so easy :-)" - Rochelle B - Bellerose, NY
"In
Nov I wrote asking for info about the club and had some specific
request to see if you could fill. Your customer service person was so
much help and with his suggestions and I ordered a 3 month subscription
to the jelly Of The Month Club. I was happy to find such a club and as I
said your service person was so much help." - Pat T - Woodstock, GA
"Thank you for your quick response, I appreciate your service and look forward to doing business with you again." - Janet O - Pittsburgh, PA
"The
Hazelnut candle is adorable (great jar) and it smells great. I'm
looking forward to burning it (but also might not because I want to keep
the scent around -- what a dilemma!)." - Bonnie B - Yardley, PA
"I
want to congratulate you for your prompt response and offer to adjust
for the late delivery. A good company is not always perfect, it's
reactions to the hiccups of business is the best reflection of its
management quality. My congratulations. I wish you much success." - Richard M - Phoenix, AZ
"Wow! I don't know of another vendor who is so responsive to customers--thank you!" - Michaela S - Seal Beach, CA
"Wow
great customer service! I didn't catch the location to switch the
recipient information. I did not intend to place an order for myself.
Thank you for catching and confirming. You just sealed the deal on what
my husband will be getting for his birthday in August! I'll be back." - Lori P - Denver, CO
"Thanks
so much for such a timely response. I will check out your month club
website to see what other selections you offer. With the kind of
service you've provided I will definitly use your services for gift
ideas." - Kim D - Seattle, WA
"You are unbelievable!
Thanks for answering so fast. It is perfect to include the other items
more frequently. I am sure you will do a wonderful job for my beloved
grandmother. Thanks again for the quick response." - Kelly S - Santa Rosa, CA
"You
are very kind. Thank you so much for your timely response. I am looking
forward to receiving the gifts for the next year. I will surely tell
all my friends about your wonderful customer service!" - Kelly B - Moorpark, CA
"I
found after comparison, your prices are better and you have many more
options available. My other parents will love the snack club. I have
already told a few friends about this site." - Dianne K - Omaha, NE
"Thank
you! My husband will be so happy--he has so enjoyed the selections so
far--I appreciate your customer service and look forward to buying more
"of the month" gifts in the future." - Julie W - Berkeley, CA
"My
daughter had signed me up for your Breakfast of the Month Club--and,
there was a JELLY (in January), that was sent--that was DELICIOUS/
Dickinson's Pure Seedless RED RASPBERRY PRESERVE. I was wondering..., IF
you have any more of this Jelly (and/or, other Flavors), and that I
could purchase some from you." - Jack F - North Haledon, NJ
"Thank
you for the follow up... I would hate to miss out on any of the
selections. I am looking forward to my next selection. Also, you can
pass this on to whom ever, but I really appreciate the customer service
you have provided to me. The follow up has been great!" - Jackie W - Sedona, AZ
"Thanks for your quick reply. I really appreciate great customer service." - Erik H - Boston, MA
"I
recently stumbled upon your website and loved it, especially your
selection of clubs. Your website is truly unique because it offers so
many options. Potato chip club...mmm!" - Elizabeth K - Encino, CA
"I
commend you on your reply for it was a pleasant one. I sent a similar
Email to another "month club" and their reply was a fast and to the
point..... Basically blew me off......" - Doug M - Reno, NV
"In
regards to the selections, I have thoroughly enjoyed all the selections
so far. Anyway, thank you for your prompt response, I look forward to
enjoying this months chips." - Dan M - New York, NY
"Wow! Thanks for your very prompt and informative reply. I appreciate it very much." - Darcy S - Anchorage, AK
"My
husband and I tried another BBQ sauce club last summer and we were very
disappointed. Twice, we had to call to chase down our shipment, their
service was awful and when we did get our shipments on time, they would
often include rubs when all we really wanted were sauces. We decided to
try your club this summer and what a difference: your shipments arrived
when expected and the selections were great." - Nancy H - Atlanta, GA
"My husband received the package yesterday. It was filled with many great goodies. Thank you very much!" - Christina K - Fairfax, VA
"Thank
you for your vigilance and your response to my dilemma concerning my
error in ordering. I look forward to hearing from the recipient and her
delight with the gift from the Month Club Store. Merry Christmas." - Ann M - Toluca Lake, CA
"I
purchased the 12 month "snack of the month" club membership for my
grandmother last year and she absolutely LOVED it!! Thanks!" - Amy S - Madison, WI
"Wow! What great customer service. I am very happy with the time and effort you have put forth so THANK YOU!" - Kathleen E - St. Louis, MO